South African Revenue Services Vacancies

Position: Service Consultant

Location:East London Taxpayer Services

Closing Date: 29 May 2026

Education and Experience:

NQF Level 4 and 2 years Customer Service experience in a similar environment – preferably in a Financial Services Environment

Must have a basic overview of all taxes (incl. C and E) plus proficiency in PIT with basic knowledge of non-core taxes associated with PIT only – Prov. tax, CGT, Dividends, Donations, Fund Benefits, Estate Duty, Transfer Duty, Withholding tax on interest and royalties.

Job Outputs:

Handle inbound and outbound (scripted service interactions) through 1-2 channel interactions for one tax product, in compliance with SARS policies and procedures. (i.e., blended voice, virtual & face-to-face; incl. technical and customer support on Digital Channels, i.e., eFiling, HyEF, etc.).
Maintain the profiles of existing taxpayers, register new taxpayers, code and subsequently deregister taxpayers on SARS core system in order to enhance taxpayer services.
Follow-up on non-compliance at an entry level to enhance taxpayer service and improve taxpayer compliance.
Receive, sort, register, process, and distribute all documentation to relevant business unit, to enhance taxpayer services.
Communication of transactional outputs and queries in the area of work according to policies and quality requirements.
Contribute to the development & improvement of area specific standards, procedures and processes to ensure continued quality and service improvement.
Contribute to the successful implementation of change initiatives by providing support in area of work.

Position: Senior Project Manager

Location: Head Office Pretoria

Closing Date: 29 May 2026

Education and Experience:

Relevant Bachelor’s Degree/ Advanced Diploma in Project Management (NQF 7) AND 5-7 years’ experience in managing IT software projects of which 2 -3 years is at technically skilled level. Preferred skills: Familiarity with systems integration processes and software release planning and execution, Hybrid (Waterfall and Agile) Project Management experience.

Job Outputs:

Oversee and guide development of project plans, schedules, and other project management governance documents. Ensure the relevant resource capability and capacity is available for project delivery.
Engage stakeholders and ensure there is an appreciation of the initial baseline scope and plan and facilitate decisions amongst senior steering committee member.
Ensure the project change management approach and plan is sound and practical for execution in the operational SARS environment.
Evaluate project performance and implement corrective measures to ensure delivery remains on track. Consolidate progress from various teams.
Schedule regular meetings and ad hoc workstream engagements meant to track and report on project delivery performance.

Position: Compliance Risk Analyst

Location: Woodmead

Closing Date:29 May 2026

Education and Experience:

Relevant Bachelor’s Degree / Advanced Diploma (NQF 7) and 5-7 years’ experience in a Corporate Income Tax risk profiling or Corporate Income Tax auditing environment, of which 2-3 years at a technically skilled level.

Job Outputs:

Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
Apply practical and applied knowledge and act authoritatively on methods, systems and procedures to identify trends and potential risks.

Be observant and engage on possible violations of procedures and standards of conduct and escalate where necessary.
Communication of situational interpretation and judgement of work outputs and queries in area of specialisation.
Correctly apply policies, practices, standards, procedures and legislation in the delivery of work outputs.
Develop and maintain productive working relationships with peers, SARS role players and third parties to achieve predefined objectives.