Position: Operational Emergency Care Assistant
Location: Middelburg
Closing date: 15 August 2024
requirements:
Higher Certificate in Emergency Medical Care
American Heart Association Basic Life Support for Health Care Providers (desired education)
1-year operational experience as an Emergency Care Assistant
KEY RESPONSIBILITY AREAS:
- Ensure Operational Readiness for Emergency Calls
- Administer Patient Care in line with scope of practice
- Report near misses, slips, and adverse events
- Market and maintain a positive public image of ER24
Position: Operational Basic Ambulance Assistant
Location: Waterfront, Cape Town
Closing date: 15 August 2024
requirements:
ESSENTIAL EDUCATION: Basic Ambulance Assistant Certificate
DESIRED EDUCATION: Successful completion of training related to Clinical Practice Guidelines published by the Health Professions Council of South Africa will be advantageous. If not compliant with the clinical practice guidelines at the time of application you will be required to complete this training during your probation period if successful in your application.
ESSENTIAL MINIMUM EXPERIENCE: 6 months – 1-year road BLS experience
DESIRED EXPERIENCE: 2 years road BLS experience
KEY RESPONSIBILITY AREAS:
Ensure operational readiness for emergency calls
Administer patient care in line with scope of pratice
Market and maintain a positive public image for ER24
Position: Contact Centre Team Leader
Location: Sandton
Closing date: 15 August 2024
requirements:
ESSENTIAL EDUCATION: An NQF5 Certificate in either Contact Centre/ Management/ Customer Service qualification
DESIRED EDUCATION: A related National Diploma (NQF level 6) in either Contact Centre/ Management/ Customer Service.
ESSENTIAL MINIMUM EXPERIENCE: 2 years’ experience in an omnichannel customer service contact centre environment.
DESIRED EXPERIENCE: 3 years’ experience in an omnichannel customer service contact centre environment.
KEY RESPONSIBILITY AREAS:
Leading and managing a team
Personal Effectiveness
Position: Clinical Care Coordinator
Location: Sandton
Closing date: 15 August 2024
requirements:
ESSENTIAL EDUCATION
Degree / Diploma leading to qualification as a Professional or General Nurse
Diploma / Degree in relevant healthcare field
DESIRED EDUCATION
Post-graduate degree in clinical or healthcare management will be an advantage
ESSENTIAL MINIMUM EXPERIENCE
Qualified Paramedic/ Emergency Care Practitioner/ Professional Nurse with at least 3-years’ prior experience working with patients in either an administrative, clinical or care coordination role
DESIRED EXPERIENCE
Virtual care and/or home healthcare experience and chronic disease management would be an advantage
KEY RESPONSIBILITY AREAS:
- To optimise the patient experience by coordinating various care plans for several patients at once
- Reporting, analysis and feedback
- To provide tele-health support, review virtual patient wellbeing and ensure patient monitoring maintained within required clinical parameters
- Personal effectiveness
Position: Contact Centre Data Steward
Location: Sandton
Closing date: 15 August 2024
requirements:
ESSENTIAL EDUCATION
Diploma in in statistics, computer science, or a closely related field.
DESIRED EDUCATION
Bachelor’s degree in statistics, computer science, or a closely related field.
ESSENTIAL MINIMUM EXPERIENCE
2-3 years’ managing big data, reporting and data analytics
DESIRED EXPERIENCE
3-5 years’ managing big data, reporting and data analytics
KEY RESPONSIBILITY AREAS:
Data governance
Management information reporting
Ensure compliance and security of the data (Date Privacy)
Adhoc administrative tasks
Personal Effectiveness
Application:
To send your application, please visit https://careers.er24.co.za/ER24/search/?createNewAlert=false&q=&optionsFacetsDD_customfield3=&optionsFacetsDD_country=&optionsFacetsDD_customfield5=&optionsFacetsDD_facility=&optionsFacetsDD_shifttype=
