European Union Delegation to the RSA Vacancies

Position: Project Officer

Location: Pretoria

Closing date: 23 August 2024

The base salary will depend on relevant and verified employment experience, typically starting from ZAR 69,074.00 per month. There is a competitive benefits package, subject to certain conditions, including personal leave days and public holidays, health insurances and a retirement savings plan.
The expected start date will be 1 November 2024.

Minimum requirements:

·   Minimum of University Degree in Political Science, Humanities, International Relations, Development Studies, Law or a related field;
·   Minimum of three years relevant job experience in relation to the described post;
·   Working knowledge of English
·   Full computer literacy
•   Right to residence and permit for employment under local law. A copy of the work permit is to be included with the application.

main tasks and duties :

Review sector trends, sector institutional framework, government sector programmes, current support activities undertaken by the international community and identify support gaps and possible roles for the EU.
Initiate and participate in the identification and all subsequent stages of project formulation and preparation of new activities to be supported in the sub-sector.
Monitor the implementation of EU-funded programmes inter alia by interacting with beneficiaries on project implementation, reviewing and approving reports and by carrying out field visits as appropriate.
Coordinate and follow-up on Results Oriented Monitoring, manage reviews and evaluations and collaborate in audits and their follow-up.

Position: Regional IT Officer

Location: Pretoria

Closing date: 27 August 2024

SELECTION CRITERIA:

End-user support in front and back office – including ITIL processes.
Installation and maintenance of datacentre infrastructure.
Knowledge and management of Microsoft OS for endpoints and servers, virtualization and storage (VMWARE and/or HyperV).
Installation and maintenance of enterprise networks (LAN, router, firewalls, wifi, fibre and coper cabling, VOIP technologies, telephony, videoconferencing…).
Configuration, maintenance, patching and support of workplace equipment (laptops, desktops, printers, smartphone, tablets) in a large environment including software distribution and (remote) support.

main tasks:

Ensure, follow-up, implement solutions, and in general, participate in the Incident and Request Fulfillment processes actively.
Resolve incidents or service requests, both rapidly and in a satisfactory way (through either a permanent fix or a temporary workaround).
Maximise the number of tickets resolved without 2nd/3rd level intervention.
Assist, if requested, in the configuration of the PABX (Private Automatic Branch Exchange) system and assist with telephone handsets (change of name, hunt group, voicemail) and in using the telephone system.
To monitor the ICT status of the Delegation using the provided monitoring tools: SolarWinds, McAfee reports, SCCM patching reports, etc.