Position:Manager- Order Management
Location: Centurion
requirements:
NQF 6: 3 year Diploma/ National Diploma
7 years experience, of which at least 2 years on supervisory level
Job Responsibilities:
– Develop and execute an operational plan
– Obtain required information from key role players
– Identify targets & goals for environment
– Ensures that all services rendered to customers in a specific portfolio
– Support Openserve’s defend and grow revenue strategy
– Achieve optimal customer experience in the region
– Execution of services and solutions provided to the customer base through leadership, coordination, measurement and control
– Support to strategic projects led from Openserve and other parts of Openserve Group
– Drive completion of programs/ projects, monitor and measure success
Position: Project Coordinator- Projects
Location: Centurion
requirements:
NQF 4: Grade 12
2-3 Years relevant experience
Valid Drivers license
responsibilities:
Receive request for report or identify need for report
Collect information
Analyze Information
Indicate deviations and make corrections
Check integrity of data
Distribute to key role players
Position: Tech Officer- Core Network Field Ops
Location: Mtubatuba, KwaZulu Natal
requirements:
- NQF 6: 3 year Diploma/ National Diploma in Engineering
- OR NQF 4 (Grade 12) in Mathematics or Science
- 6 months/ 1 Year relevant experience
- OR 3 years relevant experience
Job Responsibilities:
Monitor equipment/ system performance
Determine maintenance/ TBI activities
Facilitate site access
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance and support on request
Create System backups
Do general Housekeeping
Position: Customer Analytics Specialist
Location: Centurion
requirements:
NQF 6: 3 year Diploma/ National Diploma in Statistics or Mathematics
5 Years relevant experience
- 2+ years exp in a fast paced, data centric, analytically driven commercial or marketing environment.
- 1+ year of experience in campaign analytics.
- 1+ year exp in modelling in the telecommunications industry, Banking or Insurance or any other data driven industry.
- 2+ years exp with databases, applied statistics, research, MIS or BI reporting.
- Expert level experience with Excel (pivot tables, complex formulas, statistical analysis).
- Advanced knowledge of SQL, Business Objects, SPSS, SAS or STATA
Job Responsibilities:
- Perform deep-dive post-campaign analytics to determine campaign results, short/ long-term changes in customer behaviour, commercial impact, revenue cannibalisation, etc.
- Develop and implement statistical models, such as response, survival, write-off and attrition models, to improve campaign efficiency in both acquisition and retention through targeted marketing
- Conduct campaign segmentation and pricing analysis and financial forecasting by utilizing value based models and pricing optimization
- Develop and maintain predictive/ propensity models, segmentation models, etc.
Application:
To send your application for any of the above positions, please visit https://jobs.telkom.co.za/search/?createNewAlert=false&q=&locationsearch=