Position: Asset & Configuration Administrator
Location:
Midrand, Gauteng
Closing Date :31 July 2024
QUALIFICATIONS & EXPERIENCE :
Matric essential
National Diploma in information technology, or a related field.
Minimum of 1–2 years of experience in IT asset management, configuration management, or a related role.
Experience with IT service management (ITSM) tools and practices.
Demonstrated Familiarity with ITIL framework is preferred.
responsibilities:
- Proposes and/or agrees to interfaces with Change Management, Problem Management, Release Management processes, and Network Management,
- Computer Operations, Logistics, Finance and Administration functions
- Monitors and controls the Service Asset and Configuration Management process, using qualitative and quantitative Key Performance Indicators
- Assists with audits of the Service Asset and/or Configuration Management activities for compliance with established Policies and Procedures.
- Produces reports and Management information, including impact analysis reports and Service Asset/Configuration status reports
- Must be an effective communicator
- Has knowledge of IT Infrastructure within their department.
Position: Assurance Engineer
Location: Midrand, Gauteng
Closing Date: 31 July 2024
QUALIFICATIONS & EXPERIENCE :
- A valid CCNA Cisco certification
- 3 – 6 years relevant experience with MPLS Networks
- Knowledge of ISP Technologies
- Knowledge Security, VoIP or Hosting technology as a secondary skill – L2
- Understanding of IP/GSM/Telecommunications/ICT Industry standards and methods – L1
responsibilities:
- Troubleshooting and configuring EIGRP
- Troubleshoot hosting / switching environment
- Troubleshoot any peering issues with ISP’s
- Troubleshoot and configuration of IPSec links on Cisco ASA
- Fail-over or any after-hour changes
- Provide knowledge sharing and support for 1st and 2nd line engineers
- APN troubleshooting
- Arrange failover testing and documentation
- Manage escalations and direct MTTR breaches
- Manage problem tickets and reoccurring backbone faults
Position: Business Analyst
Location: Midrand, Gauteng
Closing Date: 31 July 2024
QUALIFICATIONS & EXPERIENCE :
- At least 2 years’ experience as a Business Analyst in a complex services environment
- Understands how his or her specific role fits in with the overall Service and Service Lifecycle
- Must be an effective communicator
- Is a respected member of a department who can combine daily departmental activities with the coordination role
- Knows how to ‘get things done’ with professionalism
- Has knowledge of a complex ISP and IT Infrastructure within his or her department to understand and analyse the data produced by the different monitoring systems.
- ITIL Foundation Certificate
- Proficiency in Microsoft Word, Excel and PowerPoint
KEY ACTIVITIES:
- To perform gap analysis and create Business requirement documentation based on the results of the analysis.
- Facilitate JAD and information gathering sessions. Create business presentations for Enterprise Technology Service Management processes.
- Design new programs by analysing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications.
- Create user requirements, and articulate user stories.
- Define software configuration specifications.
- Improves systems by studying current practices, designing modifications.
- Recommends controls by identifying problems, writing improved procedures.
- Provide subject matter expertise to the Vodacom Bid Office and functional users as part of the Request for Proposal processes.
Position: Change Specialist
Location: Midrand, Gauteng
Closing Date :31 July 2024
QUALIFICATIONS & EXPERIENCE :
- Matric
- A+
- Other technical qualifications
- Experience with and knowledge of change management principles, methodologies and tools.
- Problem-solving and root-cause identification skills
- Microsoft Office (MS Word, MS Excel, MS PowerPoint)
- ITIL Foundation (Trained and Experience)
- 2 years previous Change Management experience
- 2 years previous IT experience
- 1 year Remedy/SNOW or relevant experience
responsibilities:
- Coordinate and conduct meetings with Change advisory board (CAB) to discuss higher risk changes
- Create an RFC (Request for change) and update its status whenever required. Check and decide an implementation date, ensuring that it doesn’t conflict with other activities
- Assess and manage the risk involved
- Test and implement the change
- Coordinate and communicate with the other impacted team prior to submitting the change
- Once the change is approved create a remedial case for the scheduled change. Execute the change as on the scheduled date and time. Update the remedy case
- After successful completion provide closure status
- Document the change procedure after its implementation
Position: Graduate Management Accountant
Location:
Midrand, Gauteng
Closing Date :31 July 2024
QUALIFICATIONS & EXPERIENCE:
- Matric
- Undergraduate/Postgraduate – BCom Accounting/Finance/Management Accounting / CIMA learner
- Minimum of 0-1 years’ experience in a Management Accountant role within ICT sector
- Experience in Financial Reporting role (would be an advantage)
- Proficiency in Excel, Powerpoint and Word
- Experience with Sage X3 (would be an advantage)
responsibilities:
- Assist in the compilation and management of the of the yearly budget process LRP and SRP end to end and collaboration of input from all Business Unit
- Assist in Preparation of budget packs to Vodacom and
- Assist in developing an operating expense dashboard for cost monitoring.
- Assist and manage all ad-hoc tasks requested by the CFO office
- Assist in implementation of new ERP system.
Application:
To send your application for any of the above positions, please visit https://nexio.simplify.hr/
