Position: SERVICE DESK AGENT
REMUNERATION: R304 116 BASIC SALARY PER ANNUM
Closing date: 23 June 2025
JOB REQUIREMENTS: ESSENTIAL QUALIFICATIONS AND EXPERIENCE:
Grade 12 (NQF4).
Minimum 2 years’ experience working in an IT helpdesk environment.
Working knowledge of Microsoft desktop operating systems (e.g. Windows XP, Vista and 7) and Microsoft Office suite.
Good command of written and spoken English.
KEY RESPONSIBILITIES:
Provide 1st line software support to end-users, e.g. MS Office and MS Windows operating systems. provide 1st line hardware support to end-users, e.g. basic hardware desktop configuration (connecting a keyboard, mouse, printer, etc).
Log end-users requests for IT services and support into the IT Helpdesk system, Log calls to external system providers on behalf of JW, i.e. City of Johannesburg, Internet Service Provider, etc, Reset user passwords on Active Directory, Create and maintain user accounts on Active Directory.
Position: CUSTOMER SERVICES OFFICER X5
REMUNERATION: R246 300 BASIC SALARY PER ANNUM
Closing date: 23 June 2025
JOB REQUIREMENTS: ESSENTIAL QUALIFICATIONS AND EXPERIENCE:
Grade 12
Minimum of twelve (12) months previous Call Centre/Customer Service/Complaints experience within municipal or related industry
KEY RESPONSIBILITIES:
Answer incoming calls in line with Johannesburg Water customer service standard daily. Direct complaints to the investigating unit. Demonstrate adequate understanding of the complaint’s point of view. Adequately identify the nature of the complaint. Make use of the correct resources towards dealing and resolving the complaint. Follow the procedures set by the office of the Ombudsman in logging complaints systematically. Attempt to resolve all complaints at first contact.
Position: LABOUR RELATIONS SPECIALIST
REMUNERATION: R450 276 BASIC SALARY PER ANNUM
Closing date: 23 June 2025
JOB REQUIREMENTS: ESSENTIAL QUALIFICATIONS AND EXPERIENCE:
National Diploma in Human Resources Management/Labour Relations (NQF 6)
3 years’ experience in labour/employee relations within a unionised environment
MS Office
Valid Drivers License
KEY RESPONSIBILITIES:
Participate and assist in the development of policies, procedures, regulations, and rules in the Labour Relations environment.
Support management by providing specialist Labour Relations advisory service on all labour relations related matters.
Represent the Company at Bargaining Council/CCMA, LLF and any other forum as and when required.
Provide secretarial support to the negotiation team.
Prepare LR training specifications in conjunction with the LR Manager.
Position: ACCOUNTANT- BANK RECONCILIATION
REMUNERATION: R392 448 BASIC SALARY PER ANNUM
Closing date: 23 June 2025
JOB REQUIREMENTS: ESSENTIAL QUALIFICATIONS AND EXPERIENCE:
Grade 12 (NQF 4) and National Diploma in Accounting (NQF 6)
or
Grade 12 (NQF 4) and 2nd year current studies towards National Diploma (NQF 6)
in Accounting
2 years’ experience in the financial field with a completed National Diploma
or
5 years’ experience in the financial field with current studies. SAP FI and AP and Microsoft packages.
KEY RESPONSIBILITIES:
Conduct a daily extraction of Bank Statements from online Banking for conversion and upload into SAP.
Resolve any technical issues with the assistance of IT support.
Ensure that reconciling items are dealt with on bank accounts and the supporting accounts such as incoming deposits and outgoing EFT’s.
Conduct a daily review of bank statements and identify unusual items and follow up.
Ensure that items detected are immediately escalated for management intervention.
Position: COMMITEE OFFICER
REMUNERATION: R392 448 BASIC SALARY PER ANNUM
Closing date: 23 June 2025
JOB REQUIREMENTS: ESSENTIAL QUALIFICATIONS AND EXPERIENCE:
Grade 12(NQF4)
Good command of written and spoken English
3 years’ experience in committee administration in Local Government or 2 – 3 years Senior Secretarial experience including minute taking. Computer literacy and proficiency in Word processing
KEY RESPONSIBILITIES:
Plan the monitoring and routing of reports through various committee levels, follow up/monitor and track the implementation of resolutions, manage the times allocated for implementation from one month to one year and more, plan submission of routine reports.
Follow proper procedures relating to Internal Meetings e.g. proper notice of meeting, disclosure forms, attendance registers, etc., record and minute meetings and note resolutions within applicable Regulations, adherence to Terms of Reference.
Applications:
To send your application, please visit https://www.johannesburgwater.co.za/ourcareers/?ajax_filter=true&job_page=1&sort-by=recent&loc_radius=50
