Position: Key Accounts Manager
Location: Menlyn
Requirements:
FORMAL EDUCATION
3-year tertiary qualification (Business/Commercial/Management/Marketing)
TECHNICAL/ LEGAL CERTIFICATION
RE 5 (Advantage)
EXPERIENCE
3-5 years’ experience in the Insurance Sector or Financial Services Industry, preferably within the worksite marketing environment.
Market and business development experience
1 -2 years Sales management experience
2 years Internal and External Client Networking
2 years Key Account Management and Marketing experience.
2 years Stakeholder management
Description:
• Align the National Sales Strategy with the Key Account Strategy and the implementation thereof
• Contribute to the growth of the in force book by 1% a month
• Monitoring of withdrawal performance per Market
• Monitoring of collection persistency
• Acquisition of new worksites – guided by defined client profile and strategy
• Implement retention initiatives at worksites/Markets
• Implement agreed initiatives to achieve production targets and deliverables
Position: Call Centre Agents
Location: Menlyn
Requirements:
Formal Education:
- Matric
Call Centre Certificate
Technical/Legal Certification :
- RE 5 (Advantage)
- Registration as an Employee Representative (Advantage)
- Recognised qualification as per FSB (Advantage)
Experience:
- 1 Years’ Experience as a call centre agent (outbound)
- Insurance Industry
Description:
- Sell policies (in and out bound)
- Apply product knowledge
- Capture policy on system
- Attend to client queries
- Process amendments on policies
- Responsible for own policy retention
Position: Client Services Administrator
Location: Emanguzi
Requirements:
FORMAL EDUCATION
• Matric
TECHNICAL/LEGAL CERTIFICATION
• Recognised Qualification as per the FSCA (Advantage)
• RE 5
• Registration as an Employee Representative (FSCA)
• CPD
• COB (Depending on DOFA)
EXPERIENCE
• 2 Years’ Experience in the Insurance Industry;
• 1 Year Client Services
• 1 Years’ experience in: Category A, B, C and retail benefits (Advantage)
Description:
• Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries
• Update client personal details and AIMS notes
• Provide correct and accurate advice to clients on products and services (TCF)
• Inform clients and update changes to their policy (TCF)
• Liaise with relevant departments to gather information to resolve clients’ queries
• Maintain required business retention rate
• Handle all complaints and enquiries
• Escalate complaints to Office Manager and Complaints Handling Officer
• Follow complaints procedure
• Handle all incoming calls and walk-in clients
Position: Broker Consultant
Location: Pietermaritzburg
Requirements:
Formal Education
• Matric
• Diploma/Degree/Long Term Insurance qualification (a qualification that is recognised by the FSCA)
Technical/Legal Certification
• Regulatory Examination Level 1: Representatives
• Regulatory Examination Level 1: Key Individual (Advantage)
Experience
• 2 years Project Management
• 2 years’ experience in the Long-Term Insurance industry
• Atleast 1 years advice and intermediary experience in category A,B,C and retail benefits
• 1 year’s management experience in the insurance industry
Main Outputs and Responsibilities:
• Ensure brokers are equipped with sufficient documentation e.g. application forms
• Handle administration queries on behalf of dedicated brokers
• Check business methods of dedicated brokers and advise accordingly
• Update brokers on Assupol products and services regularly
• Ensure computer software of brokers are up to date in respect of Assupol products and services
• Build professional business relationships with brokers
Position: Sales Manager
Location: Parow
Requirements:
Formal Education
Matric
Relevant Qualification (recognised by the FSCA)
Technical/Legal Certification
Regulatory Examination Level 5: Representatives
Regulatory Examination Level 1: Key Individuals
Class of Business (Long Term Insurance and Investments) (Depending on Date of Appointment as Key Individual in the industry)
CPD
Experience
1 year management and oversight experience in categories A, B1, B2, C, B1-A, B2-A and retail pension funds
2 years Project Management
2 years Insurance industry
At least 1 years advice and intermediary experience in category A, B1, B2, C, B1-A, B2-A and retail pension funds
Description:
- Develop an integrated sales & marketing plan
- Implement and align marketing plan with regional plan and submit to management
- Review and update strategic plan on a regular basic
- Compile report on progress made on strategic plan
- Communicate strategic plan to sales representatives
Application:
To send your application for any of the above positions, please visit https://assupol.mcidirecthire.com/external/currentopportunities
