Position: ATM Device Monitoring Agent
Location: Centurion, Gauteng
Closing date: 3 February 2025
Qualification and Experience:
- Grade 12
- Minimum of 2 years ATM Field experience
- Demonstrated understanding of ATM Custodian and ATM Clearing Team Duties
Role Responsibility:
- Inform the Agent that is on duty for the day of the non-operational devices after establishing the ETA from the G4S Clearing Team or Custodian
- The Agent thereafter creates a schedule for the G4S Clearing Team or Custodian that has been allocated to attend to the down device, (this access is created to that G4S field staff member smart lock key, to access the ATM Cubicle and ATM Safe).
- On arrival at the device the G4S Clearing Team or Custodian will try to resolve the issue as normal First Line Maintenance (FLM)
- If the fault cannot be resolved as First Line Maintenance (FLM), then the G4S Clearing Team or Custodian will inform The Agent on duty
- The respective vendor (Altron, Bytes or Diebold) as a Second Line Maintenance (SLM), will allocate a technician to attend
- When the technician ETA has been established, the Agent will allocate to G4S Clearing Team or Custodian to attend the call
Position: Tactical Support Unit
Location: Mthatha
Closing date: 6 February 2025
Minimum Requirements:
- Grade 12
- Drivers License
- PSIRA Grades
- CIT Experience
- Auditing course
- Firearm competency
Role Responsibility:
- Receives a call from BSO/Controller on limits exceeded
- Collect the vehicle for escort
- Escort the vehicle to various clients and sometimes until vehicle is back at base
- Receive a call to escort up to Polokwane or other regions
- Upon information received from Intelligence / Investigations Departments, pertaining to possible attacks on customers and or branches, member responds, either reactive or pro-active.
Position: Radio Controller
Location: Cape Town
Closing date: 8 February 2025
Minimum Qualifications and Experience:
- A minimum of 5 years experience in CIT operations is preferable
- Matric Certificate/Grade 12
- PSIRA Grade A
- CIT Competency
- Previous Control Room experience will be an advantage
- No ITC listings
- A valid code 10 drivers licence with PDP is an advantage
Role Responsibility:
- Maintains radio and telephonic communication with vehicle crews so that their whereabouts and actions are known at all times
- Uses and ensures that the crew use codes in all radio transmissions
- Ensures that emergency procedures are known to the vehicle crew and that the correct procedures are adhered to
- Maintains and records a precise and accurate daily log sheet of all vehicles and 3rd persons movements, this includes “blind radio spot’ notations, no service receipt number, standby situations, operations reminders, failure to meet agreed schedules and non-scheduled work
- Phones clients to confirm that a ‘no service’ was required when such is given to crew
- Brief new road crew on specific details of their schedules to ensure maximum efficiency, courtesy and safe driving
- Keeps at hand, all emergency telephone numbers within the branches jurisdiction
- Keeps maps covering the branch’s operations to facilitate scheduled planning, re-routing and any other general information
Application:
To send your application, please visit Jobs in South Africa | G4S Jobs & Careers