Position:Buyer

Location: Western Cape

Closing date: 16 January 2025

requirements:

• Senior Certificate
• Degree or Diploma in Business, Sales, Marketing, Supply Chain, or a related field

• +2 years’ experience in a buying role, with demonstrable experience executing all aspects of the buying process in a large retail organisation.
• 3 years of current buying experience within a retail/wholesale/FMCG environment.
• Demonstrable experience with sourcing and supplier management along with complex vendor/supplier negotiations.

Job Objectives:

• Maintain competitiveness in cost and selling prices.
• Base price objectives on knowledge of market prices, current trends, and/or market leaders.
• Effectively utilise negotiation to achieve pricing objectives.
• Ensure confidentiality is maintained regarding sensitive information.

Position: DC Inventory Planner

Location: Brackenfell

Closing date: 13 January 2025

Requirements:

BCom Degree in Supply Chain, Logistics, or a related field (Preferred but not mandatory if experience aligns).

• 2-3 years of hands-on experience in demand planning, forecasting, or supply chain roles (FMCG industry preferred).
• Experience with SAP or similar ERP systems is a plus.
• Proficiency in Microsoft Excel, including pivot tables, data analysis tools, and large dataset management.

Key Responsibilities:

• Supplier Coordination: Manage supplier accounts to optimize ordering patterns and frequency for maximum profitability.
• Forecasting & Planning: Use data analysis to set item parameters and generate accurate forecasts.
• Product Lifecycle Management: Ensure effective product lifecycle tracking, from introduction to phase-out.
• Purchase Order Management: Place supplier orders to maintain optimal inventory levels and ensure service levels are achieved.
• Promotional Replenishment: Collaborate with teams to plan and execute promotional inventory replenishments.
• Forecast Exception Handling: Identify and act on forecast deviations to prevent stock-outs or excess inventory.
• Project Management: Lead supply chain-related projects to improve efficiency.
• Data Reporting & Analysis: Generate reports on supply chain performance and make data-driven recommendations.

Position: Customer Service Agent

Location: Brackenfell , Cape Town

Closing date: 6 March 2025

requirements:

Essential Grade 12 / Matric Beneficial Degree/Diploma or Courses in Communications or a related field. Essential +5 years’ experience in a Customer Services environment or similar role.

Job Objectives:

Managing all incoming calls and communicating clearly with our customers, providing support pertaining to questions, resolution of any emerging problems and product / service information with accuracy.
Being proactive to urgent/emergency situations in accordance with product/service guidelines.
Providing timely escalation of requests and updating our customers on the progress of resolution.
Remaining knowledgeable of performance requirements, brands, products, campaigns, and process documentation – being passionate about your own development!
Ensuring all service level goals are understood and achieved.
Taking the necessary steps to drive up customer retention.
Following all set Shoprite standards, policies and procedures and providing input when something is not working as well as it should.
Proactively seeking ways to continuously improve the customer experience.
Taking initiative and assist teammates in need, where possible (example: with knowledge transfer or language barrier with customer).
Supporting other responsibilities that may be assigned from time to time.

Position: Advertising Assistant

Location: Stikland, Cape Town

Closing date: 16 January 2025

requirements:

Matric

1-2 years’ experience in marketing/advertising in a related field (experience in FMCG or retail marketing would be preferred).

Job Objectives:

• With the co-ordination of all promotional campaigns.
• Briefing Advertising agency and media on all promotions.
• Copy-checking and approving of all advertising.
• Communication with all internal and external stakeholders.
• Opening of job numbers within RMS and SAP.
• Source of supply, announcement and activation of all promotions within SAP.
• Exstract all relevant promotional reports.
• Briefing of all promotional lines within RMS to agency.

Position: Environmental Sustainability Intern

Location: Brackenfell, Cape Town

Closing date: 17 January 2025

requirements:

• Grade 12 (essential)
• Diploma or Degree in Waste Management, Environmental Management, Supply Chain, Engineering and Science or similar (essential)

Experience in a retail or FMCG environment would be an advantage (desired)

Job Objectives:

• Visit and survey stores to gather data and information on specific topics (i.e. waste, energy usage) • Conduct waste audits at different sites • Investigate solutions to divert organic waste from landfill • Conduct interviews with employees at various sites to understand existing processes and procedures • Compile data and information gathered in report format

Application:

To send your application, please visit https://shoprite.erecruit.co/candidateapp/jobs/browse/