Position: Department Manager – CRM

Location: Centurion

Closing date: 17 January 2025

Requirements:

• Minimum Matric or NQF4 Equivalent. 
• Relevant tertiary qualification will be an added advantage.
• Previous retail experience at a junior management level.  
• Excellent interpersonal skills.
• A team builder and a team player.
• Excellent customer service
• Self-confident, hardworking and leads by example.
• Customer-centric.
• Sense of responsibility.
• Analytical. 
• Assertive and challenge status quo

Main Responsibilities :

• Lead and support a team of Customer Assistants. 
• Be a player in the development of collective performance. 
• Share information and facilitate communication within the team.
• Develop the team to meet strategic business objectives.
• Manage daily sales and customer relations.
• Build and implement the Business Action Plan of the department.
• Introduce efficiency, improvement measures for an optimal return and stakeholder value.
• Ensure the day-to-day management of the department is to respect the customer promise.
• Coordinate and contribute to the sales activities in store.

Position: Stock Counter

Location: Centurion

Closing date: 17 January 2025

Requirements:

• Matric or NQF 4 Equivalent qualification 
• Minimum of 1 years’ experience in a retail merchandising role
• Ability to work on Google spreadsheets
• Highly knowledgeable on the full retail merchandise cycle

• Strong analytical ability 
• Excellent numerical skills
• High attention to detail and performance and deadline orientation
• Excellent planning, organizing and time management skills

Description:

• Perform stock-take in retail environment (trading floor & warehouse) and meet daily deadline in terms of SKUs counted (400 SKUs per day)
• Correct and investigate variances 
• Assist departments with housekeeping for stock-take preparation
• Ensure stock availability/accuracy and cross merchandising replenishment
• Propose and promote good practice around stock management in order to reduce shrinkage
• Being a contributing member of the shrinkage committee 
• Transversal projects related to stock (RTS, IBT, Cross Merchandising etc.)

Position: Sales Consultant – Building Yard

Location: Boksburg

Closing date: 16 January 2025

 Requirements:

• Grade 12 or NQF 4 equivalent 
• Proven experience as a sales consultant (hardware advantageous)
• Passion to serve
• Friendly, helpful, confident and engaging personality 
• Problem solving skills
• Understanding of pricing methodologies
• Exceptional customer services
• Proficiency in English 
• Curious and assumes initiative
• Relationship management

Key Responsibility :

• Apply appropriate sales process to build customer relationships and meet sales target
• Ensure high level of customer satisfaction through excellent sales service
• Engage customers to understand their needs and guide them in their choice 
• Provide appropriate solutions through products and services
• Identify new business opportunities through understanding market trends
• Follow up on sales leads
• Liaise with Department Manager and merchandisers on products that are preferred by customers 
• Maintain outstanding store condition i.e. layout, cleanness, prices, product availability, visual merchandising standards
• Participate in the department commercial action plan
• Assist a customer on total project, before, during, and after sales. 
• Propose a personalized solution, including products and different services (delivery, installation, etc…).
• Autonomous
• Assist with the sales process by maintaining a fully stocked store

Position: Junior Micro Space Planner

Location: Fourways

Requirements:

• Educational Background: Bachelor’s degree or diploma in merchandising, retail management, design, business, or a related field (preferred).
• Experience: Some experience in retail sales or procurement with a focus on merchandising techniques, preferably through internships, projects, or entry-level positions.
• Technical Skills: Proficiency in merchandising software (e.g., Blue Yonder (JDA), Spaceman, or similar tools) is highly desirable.
• Project Management: Strong project management skills with the ability to handle multiple tasks and prioritize effectively.
• Visual Merchandising Knowledge: Understanding of visual identity guidelines, branding principles, and merchandising best practices.
• Market Awareness: Strong awareness of market trends, challenges, and opportunities in retail environments.

Main Responsibilities :

• Collect, Analyze, and Formalize Information
• Gather data from various teams (market, supply, stores, and suppliers) to inform the development of merchandising content and strategies.
• Develop and Update Merchandising Content

Position: Supply Chain Team Mate

Location: Fourways

Requirements:

• Grade 12 or NQF 4 equivalent 
• Self-confident, hardworking and lives by example
• Excellent communication skills
• Excellent interpersonal relations
• Professional, empathetic and friendly
• Attention to detail
• Excellent interpersonal relations
• A team player
• Excellent customer service
• Retail Experience will be an advantage
• Passion to serve

Main responsibilities:

• Receive goods from suppliers, DC… and control quantities / quality  
• Dispatch goods between the different areas (receiving, warehouse, store, collection point)
• Store the goods inside racks in security 
• Pick product to prepare customer orders
• Assure the cleaning and safety of your area
• Respect all safety rules and procedures concerning people and property
• Alert his/her manager regarding the dysfunction
• Serve customers at collection point by helping them to load their products.
• Serve your internal customer by offering a high level of customer relationship
• Develop your own competencies and skills by using the company tools and training
• Share your knowledge and expertise with your colleague
• with an exemplary attitude, develop team spirit. 

Application:

To send your application, please visit https://leroymerlin.mcidirecthire.com/external/Currentopportunities