Position: Customer Liaison Officer

Location:
Midrand, Gauteng

Closing Date: 03 January 2025

Minimum Requirements:

Essential:

• Grade 12 / Matric or Senior Certificate
• Post Basic Pharmacist Assistant Qualification
• Minimum of 2 – 5 years relevant experience in customer service

Advantageous:

• Relevant Business Development qualification
• SAP Experience, Unisolve and EWM. Specialised Hospital and Surgical experience

Job Specification:

• Optimise sourcing procedures to attain maximum efficiency.
• Use sound ethical negotiation strategies and secure profitable deals.
• Generate and implement efficient sourcing and procurement management strategies.
• Assess supplier performance and supply chain risk to avoid customer disruption by developing alternative suppliers/ materials.
• Liaise between suppliers, manufacturers, relevant internal CJS Team and customers.
• Liaise directly with the warehouse to ensure orders are prioritised.

Position: Cosmetic Consultant

Location: Umhlanga, KwaZulu-Natal

Closing Date :17 December 2024

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Retail experience as a sales consultant
• Computer literate
• Willing and able to work retail hours 

Advantageous:

• Cosmetic, fragrance and/or beauty experience

Job Description:

• Escalate serious and unresolved customer complaint to the manager
• Provide a high level of customer care and service
• Demonstrate products through makeovers, cosmetics demonstration, spray promotions and/or activities
• Manage stock levels according to Dis-Chem procedures – report on short, damage and expired stock to manager
• Ensure merchandising and displays are set up attractively
• Maximise store income by achieving department, brand and vendor sales
• Keep up to date regarding products, brands and the retail industry
• Be responsible for all cosmetics, fragrances and beauty house promotions
• Manage Salon appointments
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Position: Account Receivable Debt Administrator

Location: Midrand, Gauteng

Closing Date :23 December 2024

Minimum Requirements:

Essential:

• Grade 12 – Matric or Senior Certificate and/ or a relevant Accounting Qualification
• Minimum 1 – 2 years’ experience in debt collection environment

Advantageous:

• Debt collection experience in a pharmaceutical environment

Job Specification:

• Run weekly debtors age analysis reports for review by management.
• Contact customers and ensure that statements and invoices submitted reflect outstanding and obtain commitment for payment from the customer
• Maintain record of all correspondence and discussions relating to customers.
• Update and maintain accurate record of customer details on the master data.
• Prepare and reconcile debtor’s accounts and resolve any outstanding queries.
• Review and maintain age analysis to ensure debt does not exceed 60 days.
• Communicate monthly to each customer to collect outstanding debt.
• Resolve disputes with customers and ensure all queries and enquiries on customer accounts are addressed timeously.
• Adhere to Dis-Chem Policies and Procedures and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations

Position: Cashier

Location: Pretoria, Gauteng

Closing Date: 10 December 2024

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description:

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor

Position: Casual Merchandiser

Location: Cape Town, Western Cape

Closing Date: 10 December 2024

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products

Position: Change & Culture Manager

Location: Midrand, Gauteng

Closing Date :31 December 2024

Minimum Requirements:

Essential:

• Bachelor’s degree in Human Resources, Organizational Development or related field
• Certification in Change Management e.g., Prosci, ADKAR, Kotter Method
• Minimum of 5 – 8 change management and culture transformation experience. Record of managing large-scale organizational change initiatives

Advantage:

• Postgraduate qualification

Job Specification:

• Design and manage the change management strategy and programmes that align with Dis-Chem objective and strategy.
• Lead and support change initiatives, including system change projects, programme or process change and structure change transformation that minimize disruption and maximise employee engagement and adoption.
• Leverage a change management methodology, process and tools to create a strategy to support adoption of the changes required by a project or initiative.
• Develop and implement comprehensive change management strategies that minimize disruption and maximize employee engagement and adoption.
• Conduct change impact assessments and identify potential risks, preparing and executing risk mitigation plans.
• Oversee the communication plan for change initiatives, ensuring clear, consistent messaging across the organization.
• Provide coaching and support to leaders and managers to help them manage change within their teams.
• Measure and track the success of change initiatives through feedback surveys, performance metrics, and post-change assessments.
• Ensure that change initiatives are aligned with the organization’s strategic objectives and long-term goals.

Application:

To send your application, please visit https://dischem.simplify.hr/#currentVacanciesContainer