Telkom Vacancies


Position:Manager- Order Management

Location: Centurion

requirements:

NQF 6: 3 year Diploma/ National Diploma

7 years experience, of which at least 2 years on supervisory level

Job Responsibilities:

– Develop and execute an operational plan
– Obtain required information from key role players
– Identify targets & goals for environment
– Ensures that all services rendered to customers in a specific portfolio
– Support Openserve’s defend and grow revenue strategy
– Achieve optimal customer experience in the region
– Execution of services and solutions provided to the customer base through leadership, coordination, measurement and control
– Support to strategic projects led from Openserve and other parts of Openserve Group
– Drive completion of programs/ projects, monitor and measure success

Position: Project Coordinator- Projects

Location: Centurion

requirements:

NQF 4: Grade 12

2-3 Years relevant experience

Valid Drivers license

responsibilities:

Receive request for report or identify need for report
Collect information
Analyze Information
Indicate deviations and make corrections
Check integrity of data
Distribute to key role players  

Position: Tech Officer- Core Network Field Ops

Location: Mtubatuba, KwaZulu Natal

requirements:
  • NQF 6: 3 year Diploma/ National Diploma in Engineering
  • OR NQF 4 (Grade 12) in Mathematics or Science
  • 6 months/ 1 Year relevant experience
  • OR 3 years relevant experience
Job Responsibilities:

Monitor equipment/ system performance
Determine maintenance/ TBI activities
Facilitate site access
Execute maintenance/ TBI activities
Complete relevant administration
Provide report back/ recommendations
Replace and/ or service resources
Provide assistance and support on request
Create System backups
Do general Housekeeping

Position: Customer Analytics Specialist

Location: Centurion

requirements:

NQF 6: 3 year Diploma/ National Diploma in Statistics or Mathematics

5 Years relevant experience

  • 2+ years exp in a fast paced, data centric, analytically driven commercial or marketing environment.
  • 1+ year of experience in campaign analytics.
  • 1+ year exp in modelling in the telecommunications industry, Banking or Insurance or any other data driven industry.
  • 2+ years exp with databases, applied statistics, research, MIS or BI reporting.
  • Expert level experience with Excel (pivot tables, complex formulas, statistical analysis).
  • Advanced knowledge of SQL, Business Objects, SPSS, SAS or STATA
Job Responsibilities:
  • Perform deep-dive post-campaign analytics to determine campaign results, short/ long-term changes in customer behaviour, commercial impact, revenue cannibalisation, etc.
  • Develop and implement statistical models, such as response, survival, write-off and attrition models, to improve campaign efficiency in both acquisition and retention through targeted marketing
  • Conduct campaign segmentation and pricing analysis and financial forecasting by utilizing value based models and pricing optimization
  • Develop and maintain predictive/ propensity models, segmentation models, etc.

Application:

To send your application for any of the above positions, please visit https://jobs.telkom.co.za/search/?createNewAlert=false&q=&locationsearch=


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